Service — Shipping & Delivery
Wrapped with love, delivered safely.
I
Shipped from Germany with DHL
We check every order by hand and pack it with love. After your order arrives, it takes about 1–2 working days until your parcel is handed over to DHL.
II
Delivery time
Usually 2–5 working days in total: after the shipping confirmation by email, your order arrives within Germany in 1–3 working days and in other EU countries in 2–8 working days. Personalised items may take up to 3 working days longer.
III
Tracking
As soon as your parcel is on its way, you’ll receive a shipping confirmation with a tracking link by email.
IV
Customs & import duties
For deliveries outside the EU, customs duties, import taxes and other charges are not included in the purchase price or shipping costs — they may be payable to customs in the destination country. Equimour accepts no responsibility for delays or additional costs in the destination country.
Shipping costs at a glance
Germany
Order value up to €6.99: €1.90 (letter) · €7–15.99: €3.30 (goods letter) · €16–99.99: €4.99 (parcel)
free from €100
Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czechia
Order value up to €6.99: €6.99 (small parcel) · €7–149.99: €9.99 · from €150: €12.99
from €6.99
Monaco
€9.99
Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City
€13.99
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus
€14.99
Switzerland, United Kingdom, Liechtenstein
€19.99
USA, Canada, Mexico, Japan, Asia & Middle East
Order value up to €39.99: €24.99 (small parcel) · €40–149.99: €39.99 · from €150: €59.99
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, China, India, Indonesia, Iraq, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, Oman, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates, Vietnam
from €24.99
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Moldova, Serbia, Ukraine
€23.99
Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russia, Tunisia, Turkey
€29.99
Argentina, Brazil, Chile, Colombia, Dominican Republic
€49.99