Shipping policy
What are the standard delivery times?
Standard shipping:
Standard shipping provider: DHL / Deutsche Post
Delivery of your parcel usually takes 2-5 working days:
After we receive your order, it takes about 1-2 working days to pack your products and hand them over to our shipping provider. Once you receive our shipping confirmation email, your order should arrive within 1-3 working days within Germany.
Deliveries to other EU countries can take 2-8 working days. Deliveries outside the EU may take longer depending on the destination country and customs clearance.
If you have chosen a personalisation, these times may be extended by up to 3 working days.
Note on customs and import duties:
For deliveries outside the EU: customs duties, import taxes and other charges that may apply when shipping to a non-EU country are not included in the purchase price or the shipping costs. These charges are payable by the buyer to customs on arrival of the goods. Equimour accepts no responsibility for delays or additional costs in the destination country.
How much does shipping cost?
| Country | Shipping costs | Free shipping |
| Germany | €1.90 letter (order value up to €6.99) €3.30 goods letter (order value €7 to €15.99) €4.90 parcel (order value €16 to €99.99) |
from €100 |
| Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech Republic | €6.90 small packet (order value up to €6.99) €9.90 standard (order value €7 to €149.99) €12.90 large parcel (order value from €150) |
- |
| Monaco | €9.90 | - |
| Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City | €13.90 | - |
| Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus | €14.90 | - |
| Switzerland, United Kingdom, Liechtenstein | €19.90 | - |
| Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Moldova, Serbia, Ukraine | €23.90 | - |
| Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russia, Tunisia, Türkiye | €29.90 | - |
| USA, Canada, Mexico, Japan, South Korea, China, Taiwan, Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Cambodia, Laos, Myanmar, Brunei, India, Bangladesh, Bhutan, Nepal, Pakistan, Sri Lanka, Maldives, Mongolia, Papua New Guinea, Afghanistan, Armenia, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan, United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Iraq, Yemen | €24.90 small packet (order value up to €39.99) €46.90 small parcel (order value €40 to €149.99) €59.90 large parcel (order value from €150) |
- |
| Australia, New Zealand, South Africa, Costa Rica, Panama, Peru, Uruguay | €24.90 small packet (order value up to €39.99) €54.90 parcel (order value €40 to €149.99) €59.90 large parcel (order value from €150) |
- |
| Argentina, Brazil, Chile, Colombia, Dominican Republic | €49.90 | - |